How long does data recovery take?

Most recoveries will be completed in 2-5 days. Upon receiving your drive, our technicians will diagnose the problem and determine if data can be recovered.We will determine exactly what procedures will be involved and how extensive the damage is, then furnish you with a verbal report. If you wish to proceed with the recovery process, your job will be placed in the job queue and your data will be recovered in the order it was received.

Expedited Data Recovery

If you should need this service, a dedicated technician will be assigned to your drive within 4 hours of the time that we receive your hard disk. Working on your drive (during normal business hours) until the recovery is complete. This process will normally cut your turnaround time in half.

Emergency Data Recovery

We realize your need to have special services occasionally (weekdays, holidays, and after hours). If your situation is critical, we will try to make arrangements for a technician to be available who will be assigned to work on your recovery until complete.